Sales Policy

Effective Date: May 8, 2025

At JOYTOPIX, we strive to deliver a smooth and satisfying shopping experience through our online platform https://joytopix.com. This Sales Policy outlines our terms and conditions regarding product purchases, pricing, order processing, and customer responsibilities.

1. Product Availability

  • All products listed are subject to availability.

  • We reserve the right to limit the quantity of items purchased per person or order.

  • In the event of stock unavailability after purchase, we will notify you and issue a full refund.

2. Pricing and Currency

  • All prices are displayed in British Pounds (GBP £) and include VAT unless stated otherwise.

  • JOYTOPIX reserves the right to adjust prices at any time without prior notice.

  • Promotional pricing may apply for a limited time only and cannot be combined with other offers.

3. Order Confirmation

  • Upon placing an order, you will receive an automatic confirmation email with your order details.

  • Orders are only considered confirmed once payment has been successfully processed.

4. Payment Terms

We accept secure payments through:

  • Credit/Debit Cards (Visa, MasterCard, American Express)

  • PayPal

  • Apple Pay / Google Pay

  • Bank Transfers (UK orders only, upon request)

All payments must be made in full at checkout. We do not offer “Cash on Delivery” at this time.

5. Order Processing and Shipping

  • Orders are typically processed within 1–2 business days after confirmation.

  • Shipping timelines may vary based on destination and selected delivery method.

  • You will receive tracking details once your order is dispatched.

6. Order Modifications and Cancellations

  • Orders can only be modified or canceled within 2 hours of placement by contacting our support team.

  • After this window, the order will be processed and shipped as is.

7. Customer Responsibilities

  • Ensure that shipping and contact information is accurate at checkout.

  • JOYTOPIX is not responsible for delays or losses caused by incorrect information provided by the customer.

8. Contact Information

For questions or concerns about your order, please reach out to:
📧 contact@joytopix.com
📞 079 6138 5473
📍 44 St Denys Road, Poyston Cross, United Kingdom